![]() If you wish, to say thanks for my effort to help, click the "Thumbs Up" to give me a Kudos. If this helps you to reach a solution, please click the "Accept as Solution" button. If you aren't getting an IP address for the printer now, let me know. Step 2: Install Windows update KB3147458 (Windows 10 only) and Step 9: Other things to try: Disable Simple Network Management Protocol should help. Try the steps in this document if the issue persists: Printer is Offline. Printer Does Not Maintain Wireless Connection.If the printer still has an IP address, I would skip to Step seven: Assign the printer a static IP address. Please check out the following to see if one of them will help. I wasn't sure if you meant that you were connected again but you couldn't print or if you couldn't get connected again. Greetings for accessing the HP Support Forums for extra support! I see that you are experiencing issues staying connected wirelessly. I will do my best to assist you with this issue. There is no printer error similar to what I referred to above, just no response. Scroll to the bottom of the list and select "Restore Network Defaults"Īfter performing these steps try connecting the printer again using the Wireless Setup Wizard in the Wireless submenu of the Setup menu again."Īfter performing all of the above steop, I printed out the Wireless Network Test Results".Press the Setup menu option on the front panel of the printer.Ive sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. Reconnect the power cord to the rear of the HP printer. The only option left is to perform a full reset and re-initialize the printer.Wait 30 seconds, or until the router is fully on and ready. ![]()
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